Handbook
Approved sources of truth and how-to guides. Also reachable in context from any task.
Working principles · 4 min
Stop & Ask — when to pause before acting
The R3 rule: which actions require confirmation before you proceed.
Brand · 6 min
Blue Sun — brand voice
Tone, do/don't, and vocabulary for Blue Sun content.
Brand · 5 min
Tâm An — brand voice
Calm, trustworthy clinic voice; benefit-first messaging.
Content SOP · 3 min
Caption checklist
Self-check before submitting caption drafts.
Content SOP · 7 min
Publishing SOP — client social accounts
The controlled process for posting to a client account.
Source of truth · 4 min
Blue Sun — Summer Launch content calendar (approved)
The approved schedule, assets and captions for the Summer Launch.