Linh (Intern)
Handbook Working principles

Stop & Ask — when to pause before acting

Working principles · 4 min read

The R3 rule: which actions require confirmation before you proceed.

When you must stop

Stop and ask before any public or irreversible action: publishing to a client account, sending to a client, spending, or anything you are not explicitly permitted to do. When unsure, ask — asking is never a mistake.

How to ask well

State the task, what you are about to do, and the specific decision you need confirmed. Attach the approved source you are working from.